Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. 

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it. 

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. 
See our returns policy for more details on returns and refunds.

Pre-orders
When you purchase a pre-order, you are reserving an item that has not yet been produced or is not yet available for shipment. The estimated production and shipping timeline will be included in the product listing.

Unless otherwise stated in the product listing, a pre-order may be canceled through the preorder closing date. After that date, the order cannot be canceled, changed, or refunded because production quantities may be based on the pre-orders received.

If a pre-ordered item arrives damaged, defective, or incorrect, please see our Return and Refund Policy.