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FAQ

What is Flash Mail?

Flash Mail is a monthly happy-mail subscription from the Flash Fan Club. Each themed edition brings a little delight, creativity, and Flash-style wisdom to your mailbox.

What’s included in each edition?

Each month, Flash Mail explores a new theme and includes:

  • collectible 5" × 7" art card
  • coordinating Flash sticker
  • letter from Flash
  • curated surprise, such as a bookmark, oracle card, or mini print
  • themed playlist on Spotify

How much does Flash Mail cost?

A monthly subscription is $11 and renews monthly.

An annual subscription is $110, so you get 12 editions of Flash Mail for the price of 10! Annual subscriptions are prepaid for the year and renew annually.

U.S. postage is included.

When do I need to subscribe?

Subscribe by month’s end to receive the next edition of Flash Mail. Subscriptions placed after the deadline will begin with the following month’s edition of Flash Mail.

When will my Flash Mail arrive?

Flash Mail is sent during the first week of each month via good old-fashioned stamped USPS mail. It’s called snail mail for a reason, so delivery times may vary depending on your location and the postal service. Using stamps helps keep the subscription price down and makes finding Flash Mail in your mailbox even more fun.

Does Flash Mail include tracking?

No. Flash Mail is sent as regular stamped mail to keep the subscription affordable, so tracking is not available.

Will every edition be different?

Yes! Each month features a new theme, collectible art card, coordinating sticker, letter from Flash, curated surprise, and Spotify playlist.

Can I purchase a past edition?

Past editions may occasionally be available in the shop while supplies last, but availability is not guaranteed.

Can I give Flash Mail as a gift?

Absolutely! Choose 3 months for $33, 6 months for $60, or 12 months for $110. Save $6 with the 6-month gift, or get two months free with the 12-month gift. All gift subscriptions are paid in full at checkout and do not automatically renew.

Does Flash Mail ship internationally?

Unfortunately, not at this time. Flash Mail currently ships only within the United States. U.S. postage is included in the subscription price.

How do I update my mailing address?

Sign in to your customer account to update your mailing address. Please make any changes before month’s end so the next edition goes to the correct address.

Can I pause or cancel my monthly subscription?

Yes. Monthly subscriptions may be paused or canceled through your customer account. Cancellation prevents the subscription from renewing at the end of the current billing period.

Can I cancel an annual subscription?

Annual subscriptions are prepaid and cannot be canceled or refunded during the subscription year. Canceling prevents the next annual renewal, and all remaining prepaid editions will still be delivered.

What if my Flash Mail arrives damaged or doesn’t arrive?

Flash Mail travels by good old-fashioned stamped snail mail, so please allow up to two weeks for delivery. If it still hasn’t arrived after that, or if it arrives damaged, please contact us. We’ll be happy to help make it right.

How long will merch take to arrive?

Most Flash Fan Club apparel and accessories are printed to order, so please allow time for production before shipping. Estimated production and delivery times will be shown at checkout and may vary by item and destination.

Will everything in my order arrive together?

Not necessarily. Flash Mail and other shop items are prepared and shipped separately, so portions of your order may arrive in different packages.

Can I cancel or return a merchandise order?

Because most merchandise is made especially for you, cancellations and returns may be limited. Please review the return policy before placing your order.

What if my merchandise is damaged, defective, or incorrect?

Please contact us with your order information and photographs of the item. We’ll help arrange a replacement or other appropriate solution.

Will the colors look exactly like they do on my screen?

Colors may vary slightly depending on your screen settings and the printing process.

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