Shipping Policy

Last updated: September 12, 2026

Thank you for joining the Flash Fan Club! The following information explains how and when your happy mail and merchandise will be sent.

Flash Mail Subscriptions

Flash Mail is sent once each month by First-Class Mail using standard letter postage. Because Flash Mail travels with a regular stamp, tracking is not available.

Subscribe by the 25th of the month to receive the following month’s edition. Flash Mail is generally posted during the first week of each month. Postage is included in the subscription price unless otherwise stated.

Delivery times vary depending on your location and the postal service. Once an envelope has been mailed, delivery timing is outside our control.

Please double-check your mailing address when subscribing. Address changes must be submitted before the 25th to apply to the next mailing. Flash Fan Club is not responsible for mail sent to an incorrect or outdated address supplied by the customer.

If your Flash Mail has not arrived within 14 business days of the mailing date, please contact us at hello@flashfanclub.com, and we’ll do our best to help.

Merchandise

Most Flash Fan Club merchandise is printed or made especially for you after your order is placed. Processing times vary by product and are shown on the applicable product page whenever possible.

Once your order ships, you will receive a confirmation email with tracking information when tracking is available. Shipping charges and estimated delivery times are displayed at checkout.

Items in the same order may be produced by different partners and may arrive in separate packages at different times. You will not be charged additional shipping because an order is divided into multiple shipments.

Shipping Destinations

Available shipping destinations will be shown at checkout. Customers are responsible for providing a complete and accurate delivery address.

If an order is returned because the address provided was incorrect, incomplete, or undeliverable, additional shipping charges may apply before it can be sent again.

Delays and Lost Packages

Carrier delays, severe weather, holidays, and other circumstances beyond our control may affect delivery times. Estimated delivery dates are not guaranteed.

If a tracked merchandise order appears to be lost or is marked as delivered but cannot be located, please contact the shipping carrier first and then email us at hello@flashfanclub.com. We’ll help investigate and determine the appropriate next step.

Damaged, Defective, or Incorrect Items

If your merchandise arrives damaged, defective, misprinted, or different from what you ordered, please refer to our Return and Refund Policy and contact us promptly.

Questions

Questions about shipping or a missing order? Please get in touch through the contact form on our website or email us at hello@flashfanclub.com.